Cancellation Policy
For as little a £1 per person you can protect your booking with travel insurance against unexpected guest cancellations. Please ensure you take out adequate travel insurance to protect your group booking.  Cancellations must be notified to Norfolk House by phone and email and once received in writing we will confirm the cancellation request. […]
Hot Tub Info

INDOOR HOT TUB GUIDE 8AM-10PM Â
House Rules
We kindly ask you to read our house rules carefully before booking & keep them in mind during your stay. This is not a wild “Party House” We welcome those looking to celebrate in style NO SMOKING INDOORS (vaping indoors is allowed) You are welcome to smoke outside to the front of the house NO […]
Before You Book
This property is Grade II listed, some staircases are steep and access can be challenging for those with limited mobility. A private chef, massage and spa treatments will incur additional costs. No wild or loud parties Outdoor noise curfew 10pm neighbours close by Only our verified suppliers and named guests may visit the house This […]
FAQs
For more details LOG in to MANAGE my booking GUEST LOG IN on your booking form if you have confirmed a booking with us. What time can we check in? Check in from 2.30pm (unless you are a Sunday booking or have been given another time on your booking form) For large groups we will […]

