For more details LOG in to MANAGE my booking GUEST LOG IN on your booking form if you have confirmed a booking with us.
What time can we check in?
Check in from 2.30pm (unless you are a Sunday booking or have been given another time on your booking form)
For large groups will check in for a max of 6 guests with the others arriving at least 1.5 hours later. This gives us time to show you round & you time to decorate the house, check your room allocations and layout party bags and arrival drinks.
Please let us know your approx. ETA as Charlotte or Darren, (the owners will travel to greet you on arrival) If you are delayed on route please just text to let us know. Check in takes at least 20 mins. This can not be rushed so please plan around it. 07775780997
We ask for a max of 6 guests to arrive at the house before the other guests so we can check you in smoothly and quickly. If the lead booker is not among the first to arrive we will need photo ID for the checking in guests.
Travelling by road on a Fridays can often be busy, so because of possible traffic delays we recommend you may need to add an hour on to your ETA
Our post code is HD1 5NE all enter is via the back of the house on Norfolk Close. Blue Gates with 78 on them.
If you are arriving by mini bus all together please drop off 4/6 guests for check in and the others at the pub. The Junction Inn Marsh is ½ mile from the house or better still start your stay with lunch at The Scullery.
Please get the mini bus to drop and collect guests on the side road Norfolk Close. Do not allow them to drive in the drive as its narrow for large vehicles.
We highly encourage car sharing where possible. Why not arrive by train? we have excellent rail links to London, Leeds, Manchester, York, Liverpool & Newcastle.
Parking for up to 6 cars in the private drive way (please ensure the gates are closed at all times).
We have a visitor permit for parking on Vernon Ave (opposite front of the house), permits provided in house file in kitchen.
Do not park in the first space on the left hand side of Vernon Ave as our disabled neighbour needs accesses to the pavement ramp.
Free non-restricted parking on Cedar Ave (next road up form Norfolk Close) Please note parking on Norfolk Close at anytime is strictly forbidden.
Kindly let us know how you are arriving and how many cars you intend to park.
Please leave a parking space in the drive for the chef or supplier where applicable.
Electric Gates: Open the electric gates with the button on key fob, with the code or by picking up the intercom phones in the house and pressing both buttons.
Please do not use the PANIC Alarms or house alarm during your stay (full deposit will be taken for false activation of the alarm)
Deposit: Ensure your £650 behaviour/security deposit has been paid. Unfortunately we can only take this via bank transfer not card payment or over the phone, sorry for any inconvenience. If you don’t pay this deposit we can’t proceed with your booking. Please remember to send us your account details so we can return your deposit one week after check out.
Guest Numbers: Please update your guest list if your numbers have changed, we can always add last minute guests on and take payment. Any unregistered guests or visitors not disclosed prior to arrival could result in a cancellation of your whole booking.
Remember we are not insured for anyone other then the named guests or our selected suppliers to enter the house and you may lose your booking if this T&C is not followed
ID: If I haven’t already had please send your passport or driving license as proof of ID (send a photo text or what’s app if easier). 07775780997
Supermarket Deliveries: We like to make your arrival as smooth as possible this is why we are more than happy to take in your shopping for you and put away on the morning of your stay. Please let us know when to expect it, Ideally arrange delivery before 12 noon. All deliveries to the back of the house on Norfolk Close (front gates always locked).
Morrison’s, Tesco, Sainsbury, Asda, M&S and Ocado all deliver to our house.
We are ½ a mile from Huddersfield town centre and Tesco, Sainsbury’s and Aldi. Its an up hill walk!!
Taxi numbers https://www.mounttaxis.co.uk or Marsh Taxis 01484 515007
We don’t arrange taxis for you please arrange yourself.
T&Cs it’s a requirement that you share these with ALL your guests. Don’t worry we have a copy at the house to so you can check during your stay, we also have little notes around the house to help you and your guest in each room and how things work. If all the guests have read and understand House Rules they will know whats expected before arrival and this will really make your weekend stress-free and run without any hitches.
You may of course cook your own food at the house and order takeaways and drop offs, we only have restrictions on you booking your own caterers (these must be recommended and insured by us).
Kitchen: We have a fully stocked kitchen with everything you need all utensils, including large cooking pots, 1 large range oven range. 2 microwave/combi oven, cocktail shakers, slow cooker, oven wear in all sizes, large bowls for popcorn, teapots, cafetieres, 3 fridges, one freezer. 2 Nespresso coffee machines NEW STYLE Vertuo bring your own or (pods available £1 per pod)
Kitchen food stuff: We have salt, pepper, oil, tea, sugar and coffee. We do not supply milk & butter or any other food stuffs.
Takeaways: Food takeaways, deliveries or similar are allowed as long as they do not enter the house. For example a delivery of afternoon tea from M&S. We have menus for local takeaways and Deliveroo/ Uber Eats are in Huddersfield.
Dining: We need to know how many guests for formal dinning, the dinning room is set up for 17 unless you request more places. For over 17 guests the tables must be set out as two separate tables to enable everyone to have a place setting. The tables must not be moved by guests, unfortunately previous guests have damaged the legs on an antique table by moving it.
Table Settings: We have 20+ wine glasses, water glasses, champagne flutes, fish bowls, plastic glasses, place mats, cloth napkins, and all the cookery, cutlery you need for 20 guests. We also have cocktail shakers, ice buckets, large Kilner drinks dispensers, cake stands & some vintage crockery. We don’t have martini glasses.
Afternoon Tea: We don’t have a full set of vintage crockery for your use, unless you have booked our afternoon tea. Ask us about our new “drop off boxed afternoon tea”
Cleaning: We supply all cleaning products; bin liners, dishwasher tabs, cloths, tea towels and loo roll for your stay. We don’t provide kitchen roll or foil.
Please Do not use our loo roll if you are playing the wedding dress game, bring you own for this. Do not flush this paper down the loo please add to recycling bins.
We provide hairdryers, iron and board, vacuum cleaner.
Health and Safety guidelines recommend that the maximin time in the hot tub is 15 minutes per session. Due to insurance Hot Tub hours are 8am-10pm. The Hot tub is indoors (we no longer have outdoor hot tub). Do not use the hot tub if you are pregnant, under the influence of alcohol or are unwell.
Young children are not permitted to use the tub
Indoors: We recommend slippers and flip flops for the house, we have old stone floors in the kitchen that can be rough and cold on your feet.
Outdoor space: is to the rear of the house and the roof terrace. We have a patio with an outdoor table and chairs (summer months). Our back garden is often shady so when the weather is nice we recommend heading to great head park for a picnic and sunbathing.
We have a 10pm curfew for the outdoor areas and indoor hot tub.
Sorry activities can not take place outside.
Bathroom: We supply ONE large bath towel each, hand towels, shampoo, conditioner, shower gel.
We recommend you bring an extra towel for hot tub use.
Hair Dryers x 6, Iron and ironing board are provided.
Spa Room: The spa treatment room is only opened if you have booked in with the spa team
Music: MP3 SONOS speaker docks with bluetooth available at the house. Vintage record player and vinyl disco hits.
Free Karaoke “Easy Karaoke” CDs and App available with Bluetooth https://www.argos.co.uk/product/7256266
TV: Virgin Media TV with Netflix (White Room)
Decorations: Please do not attach ANYTHING to the walls/doors at the house. ANY damage to the walls will require a full decoration to the whole room. We have fixing points located on the window area in the dining room and three points in the white room which you may tie string too (we will show on arrival)
We have the dining room decorated for your stay with our blush pink Pampas grass garland and cloud. (please don’t take them down)
Please see our social media for how these look. Please take your unused or finished helium balloon gas canisters, we are unable to recycle these locally.
For balloon arches please contact Lace Balloon (Sam Huddersfield) or Cinderella Events via instagram and inform Norfolk House if you have booked. See the decoration menu on this website.
Reviews: We do ask you to submit a short review after your stay as the final part of your booking process.
Last minute: Want to book activities last minute? Not a problem we will try to accommodate.